Processing Times, Shipping & Returns
-Most orders ship out in 1-3 business days.
-For "custom items" please allow 5-10business days for items to be made, depending on the item. Please leave all custom information in the notes to seller on the cart page. This can delay your order if we have to track this down!
-If the item does not say "Custom", it can NOT be changed, it will ship out as is!
-If you would like an item in another color scheme or need an animal you don't see listed, just contact us for a custom listing.
-If you need an item rushed, please contact me PRIOR to purchasing to see if we can accommodate.
-We are in the office Monday-Friday (excluding holidays). If you contact us over the weekend, or on holidays we will do our best to get back to you as soon as possible!
-For holiday closures, or shop delays please see our home page for updates.
-Make sure to verify that your shipping address is correct, all items will be sent to the address shown at the time of checkout.